1. Information We Collect

1.1 Personal Information

When you use ProfitPal, we may collect the following personal information:

1.2 Automatically Collected Data

• Browser type and version
• Operating system
• Pages visited and time spent
• Referral sources
• Search queries within our platform

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide stock analysis and platform functionality
• Account Management: To create and manage your user account
• Payment Processing: To process payments and manage subscriptions
• Communication: To send service updates, billing notifications, and support
• Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

3. Data Sharing and Third Parties

3.1 Payment Processing

We use Paddle as our payment processor. Paddle processes your payment information according to their privacy policy. We do not store complete payment card details on our servers.

3.2 Service Providers

We may share data with trusted service providers who assist us in:

• Cloud hosting and infrastructure (Railway, AWS, etc.)
• Email communications
• Analytics and monitoring
• Customer support tools

3.3 Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Denava LLC, our users, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure hosting infrastructure
• Regular backups with encryption

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Typically, we retain account data for 7 years after account closure, in accordance with Estonian business record requirements.

6. Your Rights (GDPR)

As a resident of the EU/EEA, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at denava.business@gmail.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and platform functionality
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the EU/EEA, including the United States (for payment processing via Paddle). We ensure appropriate safeguards are in place through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Appropriate technical and organizational measures

9. Children's Privacy

ProfitPal is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Email notification to your registered address
• Prominent notice on our website
• In-app notifications

11. Contact Information

© 2025 ProfitPal. A product of Denava LLC. All rights reserved.